eProcurement Main Page

Amazon Business Prime 

Amazon Business: Benefits

We are excited to provide this added-value service, which will increase visibility into Amazon transactions, provide greater reporting and analysis capabilities, and increase security of ProCard transactions. This program simplifies your purchasing process and allows you to take advantage of Amazon’s wide product selection and competitive prices.

Additional benefits include:

Free 2-Day shipping on Prime-eligible items (learn more)
Automatic tax-exempt purchasing on items sold by Amazon.com LLC and participating 3rd party vendors
Access to millions of additional products, available only to Business customers
Business-specific pricing, including quantity discounts on eligible items
Access to a specialized Amazon Business Customer Service team

Amazon Business: Structure
The university has transitioned to a single Amazon Business Prime Account. This allows us to build a structured layout of administrators and requisitioners customized to each CSU, while generating cost savings for your CSU and providing opportunities to leverage strategic sourcing. Individuals on campus are no longer allowed to procure memberships to Amazon Prime via their ProCards for business purposes.

Administrator Role Defined

An administrator is responsible for managing the settings unique to the CSU’s Amazon Business Prime group or subgroup. Their responsibilities include, but are not limited to, the following:

Manage business settings
Configure shared and individual payment methods and shipping addresses
Manage people and roles
Set up approval workflows
Permission to view all orders and order history for all purchases
Access to Amazon Business Analytics fields for orders placed
Requisitioner Role Defined
A requisitioner is an individual authorized to make purchases on behalf of the CSU. Their duties include, but are not limited to:

Place orders:

Via shared settings – requisitioner utilizes a shared payment method and shipping address provided at checkout 
Via individual settings – add payment method and shipping address upon checkout 
View order history:
Submit Order Requests For Approval (if utilized within subgroup)

Registration Video

If you have received an invitation to the Amazon Business Prime Account, please follow this registration video to get started. If you have not received an invitation to join the offering but are interested in joining, please reach out to related to Amazon orders can be directed to emails to purchasing-utmarket@austin.utexas.edu for guidance on the appropriate next steps.

• Overview of Amazon Business
• Accepting my Invitation and Registration
• User Roles and Permissions
• Add or Remove Users
• Setting Up Groups and Sub-groups
• How to set up Guided Buying Policies
• Approvals and Configuring Spending Limits
• Approvals and Reviewing Requests

Amazon Customer Service for All Users: 1-888-280-4331

Dedicated Support for Account Administrators within the UT ABP account

Phone: 888-282-7853

Email: b2benterpriseexperts@amazon.com

Chat: Click Here

UT Market Direct Link (FRMS)

The UT Market electronic procurement system is aligned with the goals and vision of the Financial Resource Management System (FRMS). UT Market expands the availability of electronic commerce tools to faculty and staff at The University of Texas at Austin. UT Market:

Facilitates quick, reliable creation of purchase orders from a broad base of suppliers.
Provides a foundation for better supplier management that results in lower prices, quicker delivery, and superior customer service. An average of 66% of orders are approved the same day and 87% approved within 24 hours.
Reduces paperwork and labor content in administrative processes.
Improves accuracy and accountability in transaction processing.

Purchasing 

Every employee with a UT EID and active employment assignment will have access as a Shopper. A Shopper can access all UT Market catalogs, create shopping carts and assign carts to other users. A Shopper cannot check out carts, unless they also have the Buyer role. Shoppers can be graduate students and research fellows, if they have an active employment assignment. No registration process is required of a university employee to begin shopping in UT Market, but the employee does need to enter the site at least once to set up his or her profile.

UT Market is not exempt from purchasing policy and procedure, such as dollar amount thresholds. Orders exceeding $15,000 will route to the Purchasing Office for review and any suppliers without an existing competitively bid contract will require procurement justification.

Many of the suppliers have freight included within their pricing.  Others have shipping and handling charges that have been simplified so that the users will know what they will be charged and to facilitate easy payment processing.

HUB credit - Many of the suppliers on UT Market are certified HUBs (Historically Underutilized Businesses) and purchases from these suppliers count toward our support of the State of Texas HUB requirement.

Distinctions to make between traditional PO’s in POINT Plus and electronic PO’s in UT Market:

NO COMMENTS/SPECIAL INSTRUCTIONS CAN BE ADDED – What you shop for in the catalog is what you get. Since orders get sent directly to order processing, it’s unlikely that any manual intervention will happen before the order is fulfilled. Any fields that ask for comments are internal to UT Austin only.
SUBSTITUTIONS ARE NOT SUPPORTED – This can cause problems for invoicing, receiving, and payment later on. If you need to substitute an item, you need to cancel the item on the order and create a new order for the substitute. 
 

Receiving Notes

Receiving is the part of the procurement process where the university acknowledges receipt of goods ordered through a purchase order. Receipt of the goods must be acknowledged before the university is authorized to pay supplier invoices.

Campus Distribution Services — Campus Distribution Services (CDS) is the preferred shipping point for goods ordered by the university. Using CDS promotes safety and reduces campus traffic by decreasing the number of delivery trucks that come to campus. As an added benefit to departments that use CDS, receipts are created by CDS. Receipts created by CDS take three business days to finalize.
Desktop delivery — Departments that elect to have goods delivered directly to their departmental offices must retain their own records of goods received. Some items must be delivered directly to the department rather than to CDS (live animals, plants, bottled gases, concrete, sheet rock, plate glass, and very large equipment). Be sure to specify the appropriate delivery address on the order. Receipts created by the department will finalize the same day they are created (that evening).
RECEIPTS CANNOT BE EDITED OR DELETED ONCE THEY ARE FINALIZED. This is because once it is finalized, the receipt will be used to match against an invoice to authorize payment to the supplier.

• Suppliers Currently in UT Market
• Handbook of Business Procedures for UT Market
• Introduction to UT Market - Training
• User Services - About UT Market
• User Services Help Desk

• Are there any restrictions?
• Who can I contact with questions?
• What are receipt reminder emails with the subject line “***ATTENTION REQUIRED*** Receipt Missing in FRMS”?
• How do I find a UT Market shopping cart that is assigned to me?
• How do I return an item purchased through UT Market?
• Why can’t I create a UT Market receipt?
• How do I resolve order delivery issues for items ordered through UT Market?
• How do I create a UT Market change order? / Why can’t I see the Modify and Cancel functions for my purchase order in FRMS?
• FRMS error: account xxxxxxxxxx not valid with xxxx object code
• FRMS Error: Processing error NA5A error storing transactions. AQN$DACT (DA07)
• FRMS Error: Commodity code 00001 is invalid and has no object code assigned.
• How do I get authorized to check out carts from UT Market?
• Why can’t I use U-888 as a Ship To address for my FRMS requisition?
• Can I modify a cart after it has been checked out from UT Market and has entered FRMS?
• Can I remove a line item from an FRMS requisition (PBU) that has not been final approved?

Suppliers are evaluated on criteria such as volume of annual orders, breadth of usage across campus, and technical compatibility with our eProcurement application, hosted by Jaggaer. If you are a supplier and would like more information about UT Market, please contact purchasing-utmarket@austin.utexas.edu.

Please contact our team by emailing purchasing-utmarket@austin.utexas.edu.

• America To Go Direct Link

This new e-catering platform simplifies the process of procuring catering and dining options, offering a wide range of choices from trusted local vendors. To support the campus community in making the most of this service, we’ve dedicated this webpage as a centralized guide.  

Whether you're planning an event or managing a department’s catering needs, this resource hub will assist you in navigating the America To Go platform with ease and efficiency.

Train

America To Go will have scheduled training sessions that are designed to help you learn more about how we are partnering together, how to place catering orders, explore the diverse food options available, and better understand how America To Go can support your events and meetings on campus.

Taste

Tastings will be hosted on campus where vendors will bring samples of their food for you to taste and explore. This will be a great opportunity to experience the variety of options available to our campus community. CSU/Teams will also be able to host their own tastings.

Ask

In addition to the scheduled trainings, your CSU/Team will have the opportunity to coordinate individual trainings sessions directly with America To Go representatives and even request tastings. This is a great way to address specific needs or questions and receive a tailored experience. 

• Ordering and Payment Reference Guide
• Active Vendor List (New)
• Catering Procurement Guidelines
• Custom Catering Event Guide
• Official Vendor Support Letter

• Frequently Asked Questions - BOX Link

If you find that your availability does not allow you to join any of the pre-scheduled Virtual or In-person trainings, or maybe your CSU/Team would like to host their own Training and Vendor Tasting.....customize your teams experience.

This means you can submit a request directly to our America To Go representative to coordinate the type of training and/or vendor tasting event that will suit your team. 

Submit a Request

If you wish to speak about America To Go and the e-Catering platform or require immediate assistance, please contact our account representative Vivian Bordon at vivian.bordon@americatogo.com.

For all other questions, please contact our team by emailing purchasing-utmarket@austin.utexas.edu.

Who is eShipGlobal?

eShipGlobal provides a single point of access to price, ship, track, manage and pay for shipments, as well as compare rates and services between multiple carriers. eShipGlobal provides processes for all domestic and international shipments, including those containing biological materials, hazardous and non-hazardous chemicals, radioactive materials, dry ice, and non-regulated materials. This program satisfies the University’s need for streamlined shipping across campus as well as oversight and control of hazardous and foreign shipments.

How Does eShipGlobal Work for You? 

While the primary goal of this system is to streamline shipping across campus and minimize the University’s risk associated with moving hazardous or other regulated materials and to ensure compliance with safety and export regulations as well as other mandates, the online system also offers benefits to all University business shippers.

These include allowing users to:

• Choose from a variety of carriers (UPS, FedEx and DHL) to determine which one best meets their specific needs
• Shop and compare costs to ensure Schools and Centers receive the best price from available carriers
• Track shipments from an integrated at-a-glance dashboard, regardless of the carrier used to ship the package, and receive automatic notifications
• Preprint shipping labels.
• Easily schedule pickups

For those individuals who need to ship hazardous materials, the system verifies that shippers have the proper training and helps ensure shipments are prepared in accordance with the most current dangerous goods regulations from the International Air Transport Association (IATA) and the United States Department of Transportation (DOT).

eShipGlobal Training

View and sign up for training provided by our eShipGlobal representatives. 

Training: Non-Research Material Shipments (NRMS)

Covers platform navigation with emphasis on domestic and international shipments. 

Register Here

Training: Research Material Shipments (RMS) 

Covers platform navigation with emphasis on shipping research materials. 

Register Here

Environmental Health and Safety (EHS) Training

Additional training and guidance to assist in the shipment of goods that require special or circumstantial considerations.  

View all EHS Training Courses

eShipGlobal

Akash Vasan - Account Manager

avasan@eshipglobal.com

Courtney McNabb - Senior Account and Customer Success Manager

cmcnabb@eshipglobal.com

Procurement and Payment Services

purchasing-utmarket@austin.utexas.edu